Following up on Bob Ewing’s Empathic Listening session, I’d encourage everyone to listen to Celeste Headlee’s 10 Ways to Have a Better Conversation TED talk. She offers some additional practical advice that Bob didn’t have time to dig into with us.
If you are like me and would rather read than watch a video, here is an article summarizing Celeste Headlee’s 10 Ways to Have a Better Conversation.
And here’s an interview with Headlee about her book – “We Need to Talk: How to Have Conversations That Matter” – which expands on the ideas from her TED talk.
Feel free to share other related resources you’ve found interesting/helpful.