Over the next two months, as part of our SPN Staff Professional Development Training Series, Alison Mallard will lead us through a deep dive on crucial conversations.
Our first session will be Monday, Sept. 16. In preparation for the session, Alison has provided an article and three TED Talks, which she asked everyone to review before the call:
3 Stories We Tell Ourselves That Ruin Moments of Accountability by Geoff Flemming
Introduction to unconscious bias
Stephen Covey on the concept of “Speed of Trust”
Alison has also provided a list of suggested books for background reading, if you want to dive deeper into the topic:
Trust
Speed of Trust: The One Thing that Changes Everything by Stephen Covey
The Trusted Leader by Robert Galford, synopsis by Rod Cox
Managing Conflict/Difficult Conversations
Crucial Conversations: Tools for Talking when Stakes are High by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Shelia Heen
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t by Robert Sutton